“Good quality is of crucial importance: There is always room for
improvement!” Even today, this quot from Ernst UAP is firmly
anchored in the quality principles of UAP.
Quality management for the best performance
UAP’s current quality strategy is based on optimum production
facilities as well as the “Total Quality Management” system
introduced at the beginning of the nineties. This philosophy
entails flexibility, conscientiousness, and responsibility on the
part of each individual employee, in each development and
production phase, in all projects with suppliers, customers, and
partners. The guideline “Optimum fulfillment of customer
expectations” and the motto “Together we can become even better”
are an apt complement to the guiding principle of Ernst UAP.
Uniformly high quality standards
UAP project management determines potential sources of error during
the very first development phases and thus prevents the need for
expensive rectification of defects. The consistent development
controlling process monitors the time schedule and assesses the
feasibility of the defined project objectives. To be able to ensure
the best quality, UAP insists that suppliers and international
production plants using automated, state-of-the art production and
testing technologies adhere to strict quality standards. It also
incorporates them in projects at an early stage. All UAP locations
are certified according to the international quality standards of
the automotive industry, e.g., ISO TS 16949.
“Zero error strategy”
The “Zero error strategy” at UAP takes quality measures one step
further. This has been devised with the aim of achieving a
completely fault-free supply to customers on a permanent basis.
And, in actual fact, the fault rate is almost zero, as numerous
awards acknowledging UAP as an innovative and reliable supplier
Top marks from our customers
UAP regularly receives prizes and quality awards from prominent
manufacturers such as Caterpillar, Cummins, Daimler, Opel, Porsche,
and Renault. Audi’s “Supplier of the Year”, Toyota’s “Certificate
of Achievement in Import Quality Performance”, and Volkswagen’s
“Corporate Supplier Award, The Leading Edge” are just some of UAP’s
achievements. Such recognition is only given if customers
experience the benefits of optimum performance on a daily basis.
Awards are always regarded by UAP as an incentive to intensify its
efforts even further. And there is always room for improvement.